Leadership blog & newsroom

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Bye Bye Bad Hair Days: Great Clips teams up with NSYNC’s Joey Fatone for back-to-school

Beth Nilssen August 30, 2024

Picking a franchise business: What to do when you don’t know what to do

Beth Nilssen May 23, 2024

5 things to do before talking to a franchisor

Beth Nilssen April 4, 2024

Great Clips CEO Steve Hockett takes helm of top franchising association

Beth Nilssen March 28, 2024

March Madness® Mayhem: The Wright way to enjoy the NCAA tournament

Beth Nilssen March 22, 2024

Looking for a good retail location? Try “the mom factor”

Beth Nilssen February 22, 2024

How a routine haircut led this retiree out of retirement

Beth Nilssen February 1, 2024

3 reasons this entrepreneur chose Great Clips over another franchise

Beth Nilssen January 25, 2024

Rinse and repeat: We’re #1!

Beth Nilssen January 22, 2024

Navigating franchise financing: Insights from a seasoned lender

Beth Nilssen December 14, 2023

Why customers choose Great Clips beyond price and service

Beth Nilssen September 8, 2023

Moving beyond mistakes: The surprising impact of constructive feedback

Beth Nilssen June 15, 2023

When’s the last time you laughed at work?

Beth Nilssen June 8, 2023

How these franchisees took the guesswork out of paid social advertising

Beth Nilssen March 23, 2023

Lessons from a 9-year-old on how to FAIL to succeed

Beth Nilssen February 9, 2023

Great Clips Insider: Franchisee News

Beth Nilssen December 22, 2022

Great Clips at 40: Adapting to new realities

Beth Nilssen November 22, 2022

How Great Clips goes “all in” to celebrate its franchisees

Beth Nilssen November 17, 2022

Former Army captain impressed with this “battle-tested” franchise hair salon brand

Beth Nilssen November 8, 2022

Does your franchisor have BRAND COLLABORATION power?

Beth Nilssen October 13, 2022

Great Clips at 40: A strong franchisor that listens to its franchisees

Beth Nilssen September 22, 2022

Are you a “typical” franchisee?

Beth Nilssen September 15, 2022

Show some love for your favorite franchise

Beth Nilssen September 1, 2022

Looking for a smart investment, this franchisee took Warren Buffet’s advice

Beth Nilssen August 18, 2022

Do you WORDLE?

Beth Nilssen August 9, 2022

Check out this checklist for investing in the right franchise

Beth Nilssen July 20, 2022

A simple way to create a culture of trust

Beth Nilssen June 29, 2022

Can listening to employees save Starbucks?

Beth Nilssen June 23, 2022

Great Clips influencers go #Hats Off for March Madness

Beth Nilssen May 11, 2022

Leading Like Ted Lasso

Beth Nilssen April 19, 2022

The key signs of a great franchise opportunity

Beth Nilssen March 15, 2022

Find out what your employees want—what they REALLY want

Beth Nilssen January 4, 2022

The key to recruiting and retaining staff: Show a little R.E.S.P.E.C.T.

Beth Nilssen December 2, 2021

Say yes. Then figure out how.

Beth Nilssen November 23, 2021

This franchisee knows what Army soldiers and salon stylists have in common

Beth Nilssen November 8, 2021

Meet a rookie franchisee who’s not even out of college

Beth Nilssen September 27, 2021

For this franchisee, a haircut proved that giving and receiving is one and the same

Beth Nilssen September 12, 2021

Best Advice I’ve Heard: 4 Franchisees Tell All

Beth Nilssen August 26, 2021

5 Pet Peeves of Zoom Meetings

Beth Nilssen July 7, 2021

Virtual meetings are here to stay. Here’s how to make the best of them.

Beth Nilssen June 29, 2021

How This 31-Year-Old’s Dream Came True When He Became a Great Clips Franchisee

Beth Nilssen April 8, 2021

One Franchisor’s Surviving-to-Thriving Story

Beth Nilssen February 20, 2021

Entrepreneur ranks Great Clips #1

Beth Nilssen February 9, 2021

The Best Advice We Got: Lessons Learned by Rookie Franchisees

Beth Nilssen February 8, 2021

Why Right Now May Be the Right Time to Become a Franchisee

Beth Nilssen December 28, 2020

Can a Company Culture Thrive—or Even Survive—During a Pandemic?

Beth Nilssen November 12, 2020

Building a Company Culture: It’s Not All Fun and Games

Beth Nilssen October 23, 2020

Why This Franchise Executive Believes Strategic Plans Are Anything but Boring

Beth Nilssen January 23, 2020

Meet a Franchisee Who Helps Employees Build a Career, Not Just a Job

Beth Nilssen December 27, 2019

The 1 Thing Successful Franchisees Focus on to Grow Their Business

Beth Nilssen December 13, 2019

I Want to Be a Franchisee: Training and Onboarding a Salon Team

Beth Nilssen November 20, 2019

I Want to Be a Franchisee: Teaching a Franchisee How to Be a Great Franchisee

Beth Nilssen November 13, 2019

Rookie Franchisee Makes Big Impact as Salon Owner in Ontario Market

Beth Nilssen October 4, 2019

End-of-summer rituals: Back-to-school haircuts, first day of school, and remembering summer jobs

Beth Nilssen September 10, 2019

What kind of boss are you—too kind or too candid?

Beth Nilssen August 26, 2019

How to Deliver Feedback So It Sticks

Beth Nilssen August 21, 2019

Women Count Here

Beth Nilssen August 7, 2019

3 Ways to Manage Your Boss

Beth Nilssen August 5, 2019

Managing: It Goes Both Ways

Beth Nilssen August 1, 2019

Opening your first franchise location? Here are 3 ways to keep your sanity!

Beth Nilssen July 12, 2019

I Want to Be a Franchisee: Building Out Your First Storefront

Beth Nilssen June 26, 2019

Want your employees to hit home runs? Act like this winning baseball manager.

Beth Nilssen June 21, 2019

I Want to Be a Franchisee: Finding the best location for a walk-in salon

Beth Nilssen May 30, 2019

I Want to be a Franchisee: How the Best Franchisors Onboard New Franchisees

Beth Nilssen April 25, 2019

Franchising, Coffee, & Google

Beth Nilssen March 7, 2019

When a Franchise Investment Becomes a Successful Family Business

Beth Nilssen March 6, 2019

How to promote a new business to local media

Beth Nilssen February 18, 2019

I Want to be a Franchisee Part 3

Beth Nilssen January 4, 2019

I want to be a Franchisee Part 2

Beth Nilssen December 20, 2018

I want to be a Franchisee Part 1

Beth Nilssen December 5, 2018

Hall of Fame Franchisees

Beth Nilssen November 23, 2018

When a haircut is more is more than a haircut

Beth Nilssen November 9, 2018

What makes a great franchisee?

Beth Nilssen October 23, 2018

How Successful Franchisees Make It Happen

Beth Nilssen October 14, 2018

What swoops, poops, scoops, and disrupts the group?

Beth Nilssen October 10, 2018

A Good Franchisee Can't Act Like a Seagull Manager

Beth Nilssen September 20, 2018

Who 'Ya Gonna Call When Your Franchise Is In Trouble?

Beth Nilssen September 6, 2018

Why We All Long To Be Like Mister Rogers

Beth Nilssen August 23, 2018

What I learned from my first job: Don't shake the milk

Beth Nilssen August 8, 2018

How Franchisees Learn How to Run a Hair Salon

Beth Nilssen July 26, 2018

4 lessons I learned from my summer job on a berry farm

Beth Nilssen July 20, 2018

Customers like it when we dress up

Beth Nilssen July 13, 2018

Does your office dress code alienate prospective employees?

Beth Nilssen July 5, 2018

Are Franchisors Too Picky When Picking Future Franchisees?

Beth Nilssen June 28, 2018

A franchisees story: This Salon Owner has Stylin' Skills

Beth Nilssen June 19, 2018

Giving is good for the giver

Beth Nilssen June 12, 2018

Women Warriors Attracted to the Franchisee Lifestyle

Beth Nilssen June 7, 2018

From science teacher to hair salon owner, second-generation franchisee Matt Shepherd

Beth Nilssen June 5, 2018

Who are these familiar faces? Canadian franchisees, of course

Beth Nilssen June 1, 2018

Oh, Canada! Bringing walk-in hair salons to a growing market

Beth Nilssen May 25, 2018

Franchisee Matchmaking: How Franchisors Attract the Best and Brightest

Beth Nilssen May 17, 2018

Leadership Authenticity

Beth Nilssen May 11, 2018

Fitting In

Beth Nilssen May 4, 2018

Looking beyond the headlines of the retail industry

Beth Nilssen April 16, 2018

Quick to hire, slow to fire

Beth Nilssen March 13, 2018

Second-generation family businesses fail 70% of the time. How did these two franchisees overcome those odds?

Beth Nilssen February 16, 2018

Check Lists

Beth Nilssen January 30, 2018

Married couple navigates different work styles to grow their salon business

Beth Nilssen January 23, 2018

Great Clips Recognized as a Top Franchise!

Beth Nilssen January 12, 2018

Rhoda Olsen "Retiring"

Beth Nilssen January 12, 2018

Getting Rich

Beth Nilssen January 5, 2018

Walk in Their Shoes

Beth Nilssen December 29, 2017

Social Media Reputation

Beth Nilssen November 17, 2017

The Currency of Trust

Beth Nilssen November 3, 2017

Employee satisfaction = Business Results

Beth Nilssen September 28, 2017

When we have to say no - Part 2

Beth Nilssen August 24, 2017

When we have to say no — Part 1

Beth Nilssen August 11, 2017

My Game of Thrones Leadership Style

Beth Nilssen July 17, 2017

Standing in the Hall of Fame

Beth Nilssen June 7, 2017

Strong co-ops Part 3: Motivating and retaining your rock stars

Beth Nilssen April 14, 2017

The Peak End Rule

Beth Nilssen March 24, 2017

How we use technology to make our customers' lives better

Beth Nilssen February 16, 2017

What do a healthy business and a healthy body have in common?

Beth Nilssen February 3, 2017

Tywin, Joffrey, Ned and Daenerys—providing management lessons for business leaders beyond the Seven Kingdoms

Beth Nilssen January 20, 2017

What do franchising and “Game of Thrones” have in common? More than you’d think.

Beth Nilssen January 6, 2017

Advice from the experts: How not to blow it with customers

Beth Nilssen December 12, 2016

What to say to an unhappy customer? "I'm sorry."

Beth Nilssen December 2, 2016

What I learned about being a manager from my toddler

Beth Nilssen November 22, 2016

Celebrating 12 Years of Growth

Beth Nilssen November 7, 2016

Here’s what works for me

Beth Nilssen November 3, 2016

Great together is great for business

Beth Nilssen November 2, 2016

Control equals success for all

Beth Nilssen June 14, 2016

How having, or not having, control affects your life

Beth Nilssen June 14, 2016

Strong franchisee co-ops Part 1: “We have to walk alike and talk alike to make money!”

Beth Nilssen June 7, 2016

Strong franchisee co-ops Part 2: Recruiting marketwide for the greater good

Beth Nilssen June 7, 2016

A franchisee’s story: The secret to my success

Beth Nilssen May 23, 2016

A stylist’s dilemma: To talk or keep quiet?

Beth Nilssen May 23, 2016

The importance of 'first followers'

Beth Nilssen April 26, 2016

We're here to help from the ground up

Beth Nilssen February 18, 2016

The traits of a great franchisee

Beth Nilssen February 4, 2016

Practice kindness this holiday season

Beth Nilssen December 16, 2015

And the winner of the Miss Congeniality Award for golfing goes to...

Beth Nilssen November 15, 2015

Making a difference on Veterans Day: “Thanks for caring.”

Beth Nilssen November 10, 2015

The greatest business challenges for franchised companies in 2015

Beth Nilssen September 28, 2015

Franchisee council receives a visit by The Greatest Generation

Beth Nilssen September 26, 2015

A franchisee’s story: How I make a difference

Beth Nilssen September 23, 2015

Focusing on product and people leads to success

Beth Nilssen August 26, 2015

Being kind can be great for business

Beth Nilssen August 6, 2015

The cost of kindness

Beth Nilssen August 3, 2015

Working with your spouse—who’s the boss?—pt. 2

Beth Nilssen July 9, 2015

Working with your spouse—who’s the boss?

Beth Nilssen July 8, 2015

What to look for in great employees

Beth Nilssen June 15, 2015

Who needs “metabolic winter?” Not me—I live in Minnesota!

Beth Nilssen June 1, 2015

Don’t turn your employees into robots—they’ll drive customers into a valley of despair!

Beth Nilssen May 31, 2015

Powerful franchise leader praises Great Clips

Beth Nilssen May 20, 2015

How to handle customer complaints

Beth Nilssen May 20, 2015

Franchisees talk, and we listen

Beth Nilssen May 13, 2015

Does your job make you happy

Beth Nilssen May 11, 2015

The Most Important Things I’ve Learned From Being a Franchisee: Bryan Bitticks (Part 2)

Beth Nilssen April 29, 2015

The Most Important Things I’ve Learned From Being a Franchisee: Bryan Bitticks

Beth Nilssen April 28, 2015

The sexy side of customer service

Beth Nilssen April 8, 2015

Two leadership lessons from The Walking Dead

Beth Nilssen February 23, 2015
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